CONTACT/ABOUT US
WHO WE ARE
Ohio Clothing is a Columbus-based clothing business that was started in 2015. Generally once a month we release a new collection that's only available for that 1 specific weekend. These collections are entirely made-to-order and are made in & shipped from Columbus. For the most active/up-to-date information on releases you can subscribe to our e-mail newsletter at the bottom of this page or check out our Instagram @ohioclothing_ or FaceBook @ohioclothing.shop & if you need assistance you can reach us at info@ohioclothing.com
SHIPPING TIMES
New releases (generally once a month) are all made-to-order & need a certain amount of days for production time before shipping. Shipping times will depend on total orders & what part of the country we have to source the material from for the collection (amongst other small variables). These items are hand-made locally & shipped from Columbus. We also have our general, pre-made stock that's readily available & ships within 1-3 days.
EXCHANGES/RETURNS
ALL SALES ARE FINAL. ALMOST EVERY ORDER IS MADE-TO-ORDER SO WE ARE ONLY MAKING EXACTLY WHAT YOU ORDER, SPECIFICALLY FOR YOU. CLEAR & EASY SIZING INFORMATION IS ALWAYS POSTED WITH EACH PRODUCT. We cannot stock extra sizes for every product that we release because a lot of weekends there's 20+ new styles available for that weekend and trying to stock extra of every size in every style every week is not plausible. If you have a question that isn't answered by the sizing information provided please e-mail us at info@ohioclothing.com.
FAQ
Where is everything shipped from?: All orders are shipped from Columbus, Ohio. If you live around Columbus or in Columbus it should only take 1 day to receive your order after the Post Office receives it. Most places in Ohio only take 1-2 days to deliver once the Post Office receives the order especially if you have a larger order (most hoodie orders/anything with 3-4+ shirts) since those are 1lb+ and must ship Priority Mail instead of First Class Mail (which is anything under 1lb and can take ~0-2 days extra to arrive).
Do you offer local pick-up?: Only in certain circumstances. Our focus is strictly growing online but for more time-sensitive products we will at times offer local pick-up.
Can I cancel an order I placed?: Because almost every order is made-to-order and only made specifically for you, all sales are final, and we can try to update/cancel but we will not if the production process has already started for your order. Almost immediately after you place your order we front the production cost to create what you're wanting.