CONTACT/ABOUT US
WHO WE ARE
Ohio Clothing is a Columbus-based business that was started in 2015. Almost every single week, on Friday at 8am, we release a new collection that's only available for that 1 specific weekend. These collections are entirely made-to-order and made in our Columbus warehouse (we do both screen-printing and embroidery). For the most active/up-to-date information on releases you can subscribe to our e-mail newsletter at the bottom of this page or check out our Instagram @ohioclothing_
SHIPPING TIMES
New releases (almost every Friday) are all made-to-order & need a certain amount of days of production time before shipping. Shipping times will depend on volume & what part of the country we have to source the material from for the collection (along with other small variables that can make production challenging at times). These items are hand-made & shipped from our warehouse in Columbus by a small team of friends & family and at times only managed by 1-2 people total. Turnaround times vary per collection and will always be noted at the front of the website. Guaranteed delivery dates will always be honored and if the date isn't met you will be refunded but please understand we do not partially ship orders so if you order something guaranteed by a certain date along with another product that has a long lead time the order will not ship until the final item is complete.
EXCHANGES/RETURNS
ALL SALES ARE FINAL. ALMOST EVERY ORDER IS MADE-TO-ORDER SO WE ARE ONLY MAKING EXACTLY WHAT YOU ORDER, SPECIFICALLY FOR YOU. CLEAR & EASY SIZING INFORMATION IS ALWAYS POSTED WITH EACH PRODUCT. We cannot stock extra sizes for every product that we release because a lot of weekends there's 20+ new styles available for that weekend and trying to stock extra of every size in every style every week is not plausible. If you have a question that isn't answered by the sizing information provided please e-mail us at info@ohioclothing.com.
FAQ
Where is everything shipped from?: All orders are shipped from our warehouse in Columbus, Ohio. If you live around Columbus or in Columbus it should only take 1 day to receive your order after the Post Office receives it. Most places in Ohio only take 1-2 days to deliver once the Post Office receives the order especially if you have a larger order (most hoodie orders/anything with 3-4+ shirts) since those are 1lb+ and must ship Priority Mail instead of First Class Mail (which is anything under 1lb and can take ~0-2 days extra to arrive).
Do you offer local pick-up?: Only in certain circumstances. Our focus is strictly growing online but for more time-sensitive products we will at times offer local pick-up.
Can I cancel an order I placed?: Because almost every order is made-to-order and only made specifically for you, all sales are final, and we can try to update/cancel but we will not if the production process has already started for your order. Almost immediately after you place your order we front the production cost to create what you're wanting.
How do your shirts fit?: Almost everything is men's sizing (unisex styles) and fits true to size. The t-shirts are either a super soft 50/25/25 tri-blend of fabrics or are a 100% cotton blend (using Comfort Colors material). The sweatshirts generally run true-to-size and if you usually like sizing up for a bigger fit on them you should also do so when ordering here. Specific sizing information is *always* noted in the item description for every single item as well.
I see an item on your social media page that I want but it's no longer on the website. Is it still available?: No - most new collections are entirely made-to-order and are gone after the weekend they're released. In some cases 1 or 2 styles may have stock for extended time but if that's the case for an item it will be on the website still. Our goal is to keep pushing Ohio fashion forward with new, unique, and better offerings over time rather than staying stagnant with the same products.
How do I contact you for assistance with an order?: If you need help please contact us through e-mail at info@ohioclothing.com but please understand this is not a full-time, daily 9-5 operation with staff committed to service so you may not get an immediate response.